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Flashfill logo

Don't wait for gaps to become a problem. Fill them before they cost you.

Most clinics only react when a slot empties. FlashFill scans your diary ahead of time and reaches out to clients before quiet patches turn into lost revenue.

The slots nobody's chasing are the ones that hurt most.

A last-minute cancellation is visible. It triggers a response. But what about the slot next Tuesday that was never booked? Or the practitioner with a half-empty afternoon three days from now? Those gaps sit in your diary, unnoticed, until it's too late. No alert. No urgency. Just lost revenue — quietly, repeatedly.

A physio with two free afternoon slots on Thursday — noticed on Thursday morning.

A therapy room sitting empty every Wednesday for three weeks running.

A new practitioner's diary that never quite fills up, week after week.

FlashFill spots the gaps before you do.

1

Scans your diary

On a schedule you set, FlashFill reviews your upcoming appointments and identifies slots that haven't been booked — across all practitioners, services, and locations.

2

Spots the gaps

It flags slots that fall below your threshold: a practitioner with only one booking in a half-day, or a full day with no appointments at all.

3

Finds the right clients

Using booking history, treatment type, and practitioner preference, FlashFill identifies clients most likely to want those slots.

4

Notifies them

A personalised, timely message goes out — giving clients a genuine opportunity to book, not a hard sell.

The less obvious half of the problem.

Most diary-filling tools focus on cancellations — the visible, urgent gaps. But in many clinics, the bigger loss comes from slots that were never booked in the first place. They don't trigger an alert. Nobody chases them. They just pass.

FlashFill's forward planning mode exists specifically for this. It's not a replacement for cancellation handling — it's the other half of the equation. Together, they mean your diary is covered from both sides: the reactive and the proactive.

Your diary, your rules.

Every clinic works differently. FlashFill adapts to how you operate — not the other way around.

  • Lookahead window — How far ahead FlashFill scans: 3 days, 7 days, 14 days — whatever suits your booking cycle.
  • Scan frequency — How often it checks: daily, twice a day, or on a custom schedule.
  • Slot thresholds — Define what counts as a "gap" — a completely empty day, or anything below a certain utilisation level.
  • Contact limits — Control how often any individual client can be contacted, so nobody feels over-messaged.
  • Service and practitioner filters — Choose which services and practitioners are included in forward scanning.

What a proactively full diary looks like.

Fewer wasted slots. More consistent utilisation across your team. Less reliance on walk-ins or last-minute scrambles. And a front desk that isn't spending half the morning chasing bookings for next week.

"The best time to fill a slot is before anyone realises it's empty."

Outreach that feels relevant, not random.

Clients receive a single, well-timed message about a slot that's genuinely relevant to them. It's not a marketing blast — it's a helpful nudge.

  • Matched to their treatment history and practitioner preferences
  • Sent at a respectful frequency — never more than you allow
  • Easy to act on or ignore, with no pressure
  • Opt-out is always one tap away

Common Questions About Forward Planning

You choose — from a few days to a few weeks. The lookahead window and scan frequency are both fully configurable.

No. FlashFill uses contact limits, relevance matching, and respectful timing. Clients only hear about slots that make sense for them.

Yes. Both modes work independently. You can run one, the other, or both.

Nothing. FlashFill scans, identifies, and notifies automatically. Your team just sees the confirmed bookings appear.

What about last-minute cancellations?

Forward planning fills the gaps nobody's watching. But when a client cancels at short notice, FlashFill reacts instantly too.

Your diary should be full. FlashFill keeps it that way.

Whether it's a last-minute cancellation or a slot that was never booked, FlashFill makes sure the right client hears about it — automatically, respectfully, and on your terms.

No obligation. No pressure. Just clarity.